ff.kolkata
ff.kolkata
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This app is available for your device
ff.kolkata
This app is available for your device
Contact
+91 9916824552
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the ff.kolkata?
To log in, open the app and enter your registered mobile number to receive an OTP (One-Time Password). Verify the OTP to complete the login process. This method eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To begin, ensure your internet connection is stable and strong. Wait for a proper signal and then click on send OTP, allowing sufficient time for the code to arrive. If you don't receive the OTP, you can seek assistance through the app's support system via live chat.
Q3: What should I do if I am not able to log in with my old number?
To access your account, try logging in with the same active number. If your number has changed, please send your updated KYC details via email to our customer support team to assist with account transfer. This will help resolve any issues and shift your account successfully.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. This will allow you to log in and play the updated app without any further problems. Once installed, you can enjoy the new features and functionality.
Q1: What is the minimum withdrawal amount in the ff.kolkata?
In this app, users can withdraw a minimum of Rs. 100, a higher withdrawal amount compared to other apps. Withdrawals are restricted to earnings from gaming activities, excluding bonus amounts. This means users can only withdraw the money they've earned by playing games, not any bonus rewards they may have received.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that all your Know Your Customer (KYC) details are completed and submitted in the app. This includes saving your Aadhaar card, UPI information, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services allow for a swift process, typically taking 30 minutes to 3 hours to complete. However, occasional payment delays can occur, requiring a wait of up to 24 hours. This delay can impact the overall completion time of the process.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming and cannot be withdrawn. Any winnings earned from playing games with the bonus amount are withdrawable.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, first check your transaction history in the settings. If your withdrawal request is failing, don't worry, as the funds will be added to your wallet account within 24 hours. If the issue persists, you can seek assistance from their care centre.
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